Privacy Policy

Overview

Xpress Choice Solutions ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit xpresschoicesolutions.com or submit information through our website.

This policy applies to information collected through this website. If you become a client, additional terms in your engagement letter or client agreement may also apply to tax and financial information handled as part of professional services.

Information We Collect

We collect personal information that you voluntarily provide when you use our contact form or otherwise communicate with us. This may include:

• Name
• Email address
• Phone number
• Service of interest
• Whether you are an individual or business owner
• Current business structure, if applicable
• State
• Preferred contact method and best time to contact
• Whether you are a new or existing client
• How you heard about us
• Any message or inquiry details you choose to submit

Information We Do Not Collect Through This Website

Our public contact form is not intended for sensitive tax or financial data. Please do not submit Social Security numbers, employer identification numbers (EINs), bank account information, tax returns, wage statements, or other sensitive financial documents through the contact form or unencrypted email.

Existing clients should use the secure XCS Operations Center client portal to exchange sensitive documents, unless we direct you otherwise.

How We Use Your Information

We use the information you submit for marketing and contact purposes, including to:

• Respond to your inquiry
• Contact you about services you requested or expressed interest in
• Schedule consultations or follow-up communication
• Understand your general service needs so we can route your request appropriately
• Improve how we respond to prospective and existing clients

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How Information Is Submitted and Processed

Contact form submissions are transmitted through Formspree, a third-party form processing service, and delivered to us so we can review and respond to your message. Formspree processes submissions on our behalf in accordance with its own privacy and security practices.

We may also communicate with you by email or phone using the contact details you provide.

Cookies and Analytics

This website is designed to operate without third-party advertising cookies or marketing analytics trackers. Our hosting provider and standard website technologies may collect limited technical information (such as browser type, device type, or server logs) necessary to deliver the site securely and reliably.

How Long We Keep Information

We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with applicable legal and professional obligations.

Your Choices and Rights

You may request access to, correction of, or deletion of personal information you submitted through this website, subject to legal and professional recordkeeping requirements. To make a request, contact us using the information below.

If you no longer wish to receive follow-up communications from us, you may ask us to stop contacting you at any time.

Children's Privacy

Our services and website are intended for adults and business owners. We do not knowingly collect personal information from children under 13.

Security

We take reasonable administrative and technical measures to protect information submitted through this website. However, no method of transmission over the internet is completely secure, which is why sensitive tax and financial information should only be shared through approved secure channels such as the client portal.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact Xpress Choice Solutions:

admin@xpresschoicesolutions.org | (314) 906-6914